RETURN POLICY

Last updated January 21, 2019

Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund, store credit, or an exchange. Please see below for more information on our return policy.

RETURNS

All returns must be postmarked within thirty (30) days of the purchase date. All returned items must be in new and unused cond., with all original tags and labels attached.

RETURN PROCESS

To return an item, please email customer service at salese@royalempireclothing.com to obtain a Return merchandise Authorization (RMA) number After receiving a RMA number, place the item securely in its original packaging, and mail your return to the following address:

Royal Empire Clothing
Attn: Returns
RMA#
96 Strathcona Close SW
Calgary, Alberta T3H 1L3
Canada

Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return.

REFUNDS

After receiving your return and inspecting the condition of your item we will process your return or exchange. Please allow at least five business (5) days from the receipt of your item to process your return or exchange. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your return has been processed.

EXCEPTIONS

For defective or damaged products, please contact us at the customer service email below to arrange a refund or exchange. Please Note: Sale Items are FINAL SALE and cannot be returned

QUESTIONS

If you have any questions concerning our return policy, please contact us at saleseroyalempireclothing.com